The Glashutte Experience November 2026 Pre Contract Information Pack

Experience Details and Legal Information

The combination of travel services offered to you is a package within the meaning of the Package Travel and Linked Travel Arrangements Regulations. Therefore, you will benefit from all EU rights applying to packages. The Watch Collectors' Club Ltd will be fully responsible for the proper performance of the package as a whole. Additionally, as required by law, The Watch Collectors' Club Ltd has protection in place to refund your payments and, where transport is included in the package, to ensure your repatriation in the event that it becomes insolvent.

Your key rights under the Package Travel and Linked Travel Arrangements Regulations 2018 can be found on this website at https://thewatchcollectorsclub.com/key-rights

The Package Travel and Linked Travel Arrangements Regulations 2018: https://www.legislation.gov.uk/uksi/2018/634/contents/made

The Experience

A 2-Night and 2-Day Visit to Glashütte including visits to at least 4 Manufactures, Two Lunches and One Dinner included, and hosting throughout by Hamish from The Watch Collectors' Club.

Your Accommodation

Hotel Bildenberg Bellevue, Dresden. 2 Nights, Standard Double Room. Classified as a 4-Star Hotel. Featuring Pool, Spa, Gym and Restaurant in the Heart of Dresden City Centre.

Meals

Included: Breakfast on each of the 2 mornings, lunch on 2 days and Dinner on Thursday 19th November.

Not Included: all other meals, and drinks other than those served at the included meals.

Suitability

Manufacture tours are on foot, with stairs and some narrow spaces, and you're on your feet for around 120 minutes at a time. So this trip isn't generally suitable for people with reduced mobility.

If you have mobility requirements or any other needs, do tell us, ideally before you book. We'll give you precise detail on what each visit involves so you can decide, and we'll see what we can change to make it work.

Price and Payment

Total price per person: £850.

This is the total cost of the Package, including all taxes, fees and charges.

Since this Experience is taking place within 12 weeks of the booking date, we will take the full amount at the time of booking. Your booking is confirmed when we've received your payment and sent you a confirmation email.

Passports and Visas

You're responsible for making sure your travel documents are in order. If you hold a passport from anywhere other than the UK, check the requirements that apply to you, including how long a visa takes to come through.

Insurance

We strongly recommend travel insurance. Our insolvency protection covers your money if we fail, and our liability insurance cover deals with situations where we or our suppliers are at fault. Neither covers the cost of you cancelling, or medical treatment and repatriation if you're taken ill or injured while you're away. That's what travel insurance is for. We don't require you to hold insurance through us or anyone else, and we don't sell or offer a travel insurance policy.

Insolvency Protection

Your money is protected. Everything you pay us for in this package is covered by insolvency protection, so if we ever failed financially you'd get your money back. Full details of the protection provider are in in your booking confirmation.

Changing or Cancelling

The Full Position is in the Trip Terms and Conditions you'll receive on booking.

You can transfer your booking to someone else on reasonable notice. Transfers go through us, so we can update the hotel and itinerary, and reasonable costs may apply. Club Membership is included with every trip, so whoever takes your place doesn't need to be a Member already.

You can cancel at any time before departure, in return for a termination fee of £50. There is a sliding scale of refunds depending on when we receive your written notice: You pay on or before Wednesday 23 September 2026, 35%, Thursday 24 September to Wednesday 21 October 2026, 50%, Thursday 22 October to Wednesday 4 November 2026, 75%, Thursday 5 November 2026 or later, or after the trip starts 100%.

You can cancel without a fee where unavoidable and extraordinary circumstances at the destination significantly affect the package, and you'd get a full refund.

If we make a significant change to an essential element, you can accept it, take an alternative if we offer one, or cancel and get a full refund within 14 days.

if we cancel you get a full refund within 14 days, plus compensation unless we cancelled for insufficient numbers within the deadline in Part 11, or for unavoidable circumstances.

We may offer a place on a future trip instead. That's an option, not a substitute. If you'd rather have the money back, you get the money back.

Minimum Numbers

This trip needs at least four travelling members. If we haven't reached four by Wednesday 11 November 2026 we may cancel it, and we'll let you know on or before that date. You'd get back everything you've paid us, within 14 days.

We'll also tell you as soon as we do have the numbers, which is normally a good while before the deadline.

Your own travel to Germany sits outside the package, so if the trip doesn't run we're not able to refund it. That's the other side of being able to cancel your booking free right up to 11 November: we're carrying the risk on the trip, you're carrying it on your flights. If that sits uncomfortably, a flexible fare or a policy that covers cancellation is worth the extra.

Who We Are

The Watch Collectors Club Ltd.

71-75 Shelton Street, London, WC2H 9JQ

Company Number: 12744867

Phone Number: 07838638599